The City of Easton provides storm sewer, water, and garbage services to its citizens and businesses. These services are provided by the City of Easton's Department of Public Works. Non-financial questions or concerns about these services should be directed to that department. Please click here for more information.
The utility billing office administers all financial matters relating to residential sewer and garbage services. Our office hours are Monday - Friday, 8:30 am - 4:30 pm (excluding holidays). Our customer service specialists are located on the second floor of City Hall.
Utility Billing Office
City of Easton
123 South Third Street
Easton, PA 18042
All transfers of property within the City of Easton require new property owners to sign up in person for utility services at the address above.
All bills related to sewer and garbage services may be paid in person, via mail, or via automatic electronic transfer (ACH) from your bank account.
Please click here for our online payment center (Diversified), or feel free to call them at (888) 271-8989 to process payment over the phone. If you need additional assistance regarding Diversified, please call our IT department at (610) 250 6684. The City of Easton currently accepts cash, check, credit cards or money orders for payment of all charges. Lastly, payers are able to set up auto-pay for their sewer & garbage bills using this form.
Sewer Usage Rates and Billing Cycle
Sewer usage is based on the amount of water used by a parcel as measured by the Easton Suburban Water Authority (ESWA).
The City of Easton bills for sewer usage on a monthly basis based on actual meter readings obtained from ESWA.
Monthly minimum charges are based on the size of the meter and type of service provided, as outlined under Ordinance 285-20 Sewers, Chapter 475 here; base rates are shown below:
- Resident usage is billed at $6.90 / unit
- Commercial usage is billed at $7.10 / unit
- Institutional usage is billed at $7.40 / unit
Garbage Collection Rates and Billing Cycle
Garbage collection rates are based on the number of residential units on a parcel.
Each residential unit is billed at a rate of $33/month. All user fees for garbage collection are added to the property owner's monthly utility bill.
ALERT: Please pay close attention to the website you use for paying city sewer, water, and real estate bills. The two authorized vendors are Diversified Bill Pay and City Hall Systems.
Third party sites like doxo.com are NOT affiliated The City of Easton or Easton Suburban Water Authority. Rather than going to the official City web site to pay their bill, some residents are doing Google searches for phases like "pay my Easton utility bill" and are mistakenly being taken to unaffiliated, third party platforms like Doxo.
All these third party platforms do is take your payment, charge you a high user fee, and then issue a check to the city on your behalf. Your payment is not considered as being made until the City receives the check in the mail, which often takes several days, resulting in a late fee for the resident if they processed the payment thru doxo on the day it was due. This is why it's important to always pay online through the official city vendor's web site.
Please go to the official City of Easton web site - www.easton-pa.com/city-hall and click on the Payment Center link.