The City of Easton provides storm sewer, water, and garbage services to its citizens and businesses. These services are provided by the City of Easton's Department of Public Works. Non-financial questions or concerns about these services should be directed to that department. Please click here for more information.
The utility billing office administers all financial matters relating to residential sewer and garbage services. Our customer service specialists are located on the second floor of City Hall.
All bills related to sewer and garbage services may be paid in person, via mail, or via automatic electronic transfer (ACH) from your bank account.
Access our online payment center (Diversified), or feel free to call them at 888-271-8989 to process payment over the phone. If you need additional assistance regarding Diversified, please call our IT department at 610-250-6684. The City of Easton currently accepts cash, check, credit cards or money orders for payment of all charges. Lastly, payers are able to set up auto-pay (PDF) for their sewer and garbage bills.
Sewer Usage Rates & Billing Cycle
Sewer usage is based on the amount of water used by a parcel as measured by the Easton Suburban Water Authority (ESWA).
The City of Easton bills for sewer usage on a monthly basis based on actual meter readings obtained from ESWA.
Monthly minimum charges are based on the size of the meter and type of service provided, as outlined under Ordinance 285-20 Sewers, Chapter 475; base rates are shown below:
- Resident usage is billed at $6.90 per unit
- Commercial usage is billed at $7.10 per unit
- Institutional usage is billed at $7.40 per unit
Garbage Collection Rates & Billing Cycle
Garbage collection rates are based on the number of residential units on a parcel.
Each residential unit is billed at a rate of $33 per month. All user fees for garbage collection are added to the property owner's monthly utility bill.
Alert: Please pay close attention to the website you use for paying city sewer, water, and real estate bills. The two authorized vendors are Diversified Bill Pay and City Hall Systems.
Third-party sites like Doxo are not affiliated with The City of Easton or Easton Suburban Water Authority. Rather than going to the official City website to pay their bill, some residents are doing Google searches for phrases like "pay my Easton utility bill" and are mistakenly being taken to unaffiliated, third-party platforms like Doxo.
All these third-party platforms do is take your payment, charge you a high user fee, and then issue a check to the city on your behalf. Your payment is not considered as being made until the City receives the check in the mail, which often takes several days, resulting in a late fee for the resident if they processed the payment through Doxo on the day it was due. This is why it's important to always pay online through the official city vendor's website.