Alert: Please pay close attention to the website you use for paying city sewer, water, and real estate bills. The two authorized vendors are Diversified Bill Pay and City Hall Systems.
Third-party sites like Doxo are not affiliated with The City of Easton or Easton Suburban Water Authority. Rather than going to the official City website to pay their bill, some residents are doing Google searches for phrases like "pay my Easton utility bill" and are mistakenly being taken to unaffiliated, third-party platforms like Doxo.
All these third-party platforms do is take your payment, charge you a high user fee, and then issue a check to the city on your behalf. Your payment is not considered as being made until the City receives the check in the mail, which often takes several days, resulting in a late fee for the resident if they processed the payment through Doxo on the day it was due. This is why it's important to always pay online through the official city vendor's website.
We recommend paying your bills online as USPS has experienced delays in mail processing. Some mail has been late by as much as 2 weeks.